Delivery Information

FREE MAINLAND DELIVERY AVALIABLE

We offer Free Mainland UK standard delivery on all orders. Delivery will be made between Monday and Friday.

Please allow 4-7 working days.
* We unfortunately cannot offer free standard delivery to the following; Offshore, Channel Islands, Northern Ireland and Republic of Ireland, please contact us directly for a delivery quote.


MAINLAND UK STANDARD DELIVERY (48 Hours) 

We offer £3.99 Mainland UK standard delivery on all orders. Delivery will be made between Monday and Friday.

Please allow 2-3 working days.
* We unfortunately cannot offer £3.99 standard delivery Charge to the following; Offshore, Channel Islands, Northern Ireland and Republic of Ireland, please contact us directly for a delivery quote.

EUROPEAN DELIVERY
We offer a range of delivery options to Europe and Russia; however please contact us directly to arrange the delivery of goods as we individually charge for all deliveries outside mainland UK.
Email: sales@groves-electrical.co.uk


OTHER INFORMATION
We use Hermes, Royal Mail 1st or 2nd Class and UK Mail Next Day depending on what delivery option you have selected.
We offer a tracking system depending on which delivery option you have selected.
Please note we are unable to change your delivery address once an order has been placed.
If no one is available to take delivery from our couriers, a calling card will be left. If you do not contact the courier, a further two delivery attempts will be made. If the courier is still unable to deliver after this point the goods will be returned back to Groves Lighting Supplies
In the unlikely event of goods being unavailable for dispatch within 7 days, you will be contacted by our customer service team and will be given the option to cancel your order without penalty.
UK Bank holidays are not classified as delivery days; please allow an extra working day for deliveries over UK Bank Holidays detailed below:
  • 31st August 2015 - Summer Bank Holiday
  • 25th December 2015 - Christmas Day
  • 28th December 2015 - Bank Holiday
  • 1st January 2016 - New Year's Day
  • 25th March 2016 - Good Friday
  • 28th March 2016 - Easter Monday
  • 2nd May 2016 - Early May Bank Holiday
  • 30th May 2016 - Spring Bank Holiday
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